Terms- Inspired Apple

ORDER TIMELINE

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Our company handcrafts all products within 2-3 weeks.

Oftentimes, orders process faster than that, but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order and custom products take can take between 4-6 weeks to be created for you.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

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The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order. Of course, handle handmade items with care.

Planners

Our laminated planner products are durable and made to last you throughout the year; however, the nature of this material may allow for slight bends/and or peeling of corners over time.  This process can be limited by careful transporting and storage to avoid smashing corners.

Shirts

To best care for your Inspired Apple t-shirts, machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.  Tumble dry low, or hang-dry for longest life.  Cool iron inside-out if necessary. Although you may iron sublimated ink printed designs, do not iron vinyl decorations.

Size chart 

Please use our size chart to prevent errors in ordering.

Mugs

Our ceramic coffee mugs are dishwasher and microwave safe.  Hand-washing is best if you want to extend the beauty of your design the longest.

CUSTOM ORDERS

We always love creating new products from scratch.

Please contact us for a quote.

inspiredapple.com/custom/

Custom orders can have a lengthier processing time.

Ask us for details.

SHIPPING

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Our company ships through the following carriers

UPS and/or USPS

International shipping

We happily support and love our international customers.

Inspired Apple is not responsible for duty or brokerage fees for international shipping.  The buyer assumes responsibility for any additional fees.

These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order.

* Shipping costs are calculated automatically during checkout.

* We offer free domestic shipping for orders over $55 with the discount code APPLE55

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 2-3 weeks for handmade (custom orders may take up to 4-6 weeks).

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Additional non-returnable items:

* Gift cards

* Product and wearable items that have been used or worn.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@inspiredapple.com

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@inspiredapple.com.  We will send you mailing directions for the exchange.

You will be responsible for paying for your own shipping costs for returning your item (unless the return is due to defect or our error). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.